Welcome to Global Bridge Transport Logistics. These Terms and Conditions govern your use of our website, services, and communications, including those conducted via phone. By contacting us or using our services, you agree to comply with these terms. Please read them carefully before proceeding.
1. Use of Services
Global Bridge Transport Logistics provides transport and logistics services, including vehicle, pet, and freight delivery. By booking or inquiring about our services via phone, you confirm that all information provided is accurate and complete.
We reserve the right to refuse service if false, misleading, or incomplete information is provided, or if the request violates any applicable laws or regulations.
2. Phone Communication Policy
When you contact Global Bridge Transport Logistics by phone, you consent to:
- The collection of necessary personal details (such as name, contact number, and service requirements) to process your request.
- The possibility of call recording for quality assurance, training, and verification purposes.
- Receiving follow-up calls, text messages, or emails related to your inquiry, booking, or service updates.
We do not share your phone number or call details with third parties except as required to complete your service or comply with legal obligations.
3. Bookings and Payments
All bookings made via phone are subject to confirmation through email or written agreement. Payment terms, service details, and cancellation policies will be clearly communicated before finalizing any transaction.
Customers are responsible for reviewing and confirming all details before making payment. Once payment is processed, it signifies acceptance of the agreed terms.
4. Cancellations and Refunds
Cancellations made via phone must be followed by a written confirmation (email or message) to ensure proper documentation. Refund eligibility and timelines are governed by our Return and Refund Policy.
5. Liability
Global Bridge Transport Logistics is not liable for losses or damages resulting from:
- Miscommunication or incorrect information provided during phone calls.
- Technical issues, dropped calls, or network interruptions.
- Delays caused by weather, customs, or other factors beyond our control.
Our liability is limited to the value of the service purchased, as outlined in the service agreement.
6. Privacy and Data Protection
All personal information collected during phone communications is handled in accordance with our Privacy Policy. We take appropriate measures to protect your data and ensure confidentiality.
7. Modifications to Terms
Global Bridge Transport Logistics reserves the right to update or modify these Terms and Conditions at any time. Any changes will take effect immediately upon posting on our website or notification through official communication channels.